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Help:
To find out who to contact for help in a course in which you are currently enrolled, please go to your course and look in the "Help" section.

Having a problem? You've come to the right place. In order to get you back on track in a speedy and efficient manner, please follow this five-step guide to problem solving, and then use the topics in the Troubleshooting Table to find advice for specific problems.
(Adobe Acrobat Format)
Orientation to Online Learning:
Apple Bullet What Is COOLSchool
Apple Bullet How to Register
Apple Bullet Questions & Answers
Apple Bullet Netiquette
Apple Bullet Student Orientation to COOLSchool
Policies:
Apple Bullet Student Expectations
Apple Bullet Privacy Policy
Apple Bullet User Agreement
Technology Information:
Apple Bullet Hardware and Software Requirements
Apple Bullet Hardware and Software Requirements
for Florida Virtual School Courses
Apple Bullet Mac Tips
Apple Bullet How to Change Your Password
Apple Bullet How to Change Your STARS Password
Apple Bullet How to Enable Cookies
Apple Bullet How to Tell Which Browser You're Using
Apple Bullet

How to use Voice Direct for Spanish (PDF)
Apple Bullet

How to Copy / Paste from Word into STARS (PDF)
Support:
Apple Bullet Contact Information
Apple Bullet Course Updates (comparison of old and new formats)
Research Resources



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